Contact a local dealer for all service, troubleshooting and product related questions. Your local authorized dealer is trained on all Harman products and best understands the specific building codes in your area to properly install and service your product. Additionally, all service parts (including warranty-related needs) must be ordered through an authorized dealer. Harman does not sell or ship service parts directly to consumers. If you do not know your dealer, please use our dealer locator.
Basic safety precautions to remember when enjoying your fireplace, stove or insert.
Troubleshooting & FAQs
Need help? Contact your local Harman dealer or view our troubleshooting and FAQs.
Install & Owners Manuals
Find the installation and owner’s manual for your Harman product.
Browse Harman's warranty section to download our current warranties, including the Hearth and Home Product warranty or Outdoor Lifestyles warranty.
Cleaning instructions for your stove, insert or furnace.
Use & Care Videos
These videos provide use and care instructions for Harman products.
Harman Stoves Customer Survey