Owner Resources


Owner Resources

Contact a local dealer for all service, troubleshooting and product related questions. Your local authorized dealer is trained on all Harman products and best understands the specific building codes in your area to properly install and service your product. Additionally, all service parts (including warranty-related needs) must be ordered through an authorized dealer. Harman does not sell or ship service parts directly to consumers. If you do not know your dealer, please use our dealer locator.

Troubleshooting & FAQs

Need help? Contact your local Harman dealer or view our troubleshooting and FAQs.

Install & Owners Manuals

Find the installation and owner’s manual for your Harman product.

Warranty Information

Browse Harman's warranty section to download our current warranties, including the Hearth and Home Product warranty or Outdoor Lifestyles warranty.

Cleaning Instructions

Cleaning instructions for your stove, insert or furnace.

Use & Care Videos

These videos provide use and care instructions for Harman products.

Customer Survey

Harman Stoves Customer Survey

Service and Support

Find a local dealerFireside for service and support.


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